If attempts to resolve your concerns or your requests for information have been unsuccessful, contact the Office of Ombuds & Open Government. We are here to assist you.
You can contact us by letter, telephone, fax, on-line, or visit one of our offices in person.
Main Office Address: 3301 Gun Club Road West Palm Beach, FL 33406 Attention: Ombudsman (800) 432-2045 (Toll free in Florida)
In addition to agency headquarters in West Palm Beach, nine Regional Service Centers, including the Big Cypress Basin and six Field Stations are located throughout the region to address the needs of local citizens. Regional regulatory, outreach, operations and maintenance personnel staff these satellite offices. They work closely with local government and provide direct service to their respective communities. Oftentimes local staff members will be able to help you quickly.
Service Centers listed from north to south
Orlando Service Center 1707 Orlando Central Parkway Orlando, FL 32809 (407) 858-6100
Okeechobee Service Center 205 North Parrott Avenue, Suite 201 Okeechobee, FL 34972 (863) 462-5260
Lower West Coast Service Center 2301 McGregor Boulevard Fort Myers, FL 33901 (239) 338-2929
Big Cypress Basin Poinciana Professional Park 2640 Golden Gate Parkway, Suite 205 Naples, FL 34105 (239) 263-7615
Martin/St. Lucie Service Center 780 SE Indian Street Stuart, FL 34997 (772) 223-2600
Palm Beach County Service Center 3301 Gun Club Road, Building B-2 West Palm Beach, Florida 33406 (561) 682 - 2283
Broward Service Center 8211 West Broward Blvd; PH3 Plantation, FL 33324 954-713-3200
Miami-Dade Service Center 2121 SW 3rd Avenue Miami, FL 33129 305-377-7274
Florida Keys Service Center 10 High Point Road, Suite A Plantation Key, FL 33070 305-853-3219