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Contact Us

If attempts to resolve your concerns or your requests for information have been unsuccessful, contact the Office of Ombuds & Open Government. We are here to assist you.

You can contact us by letter, telephone, fax, on-line, or visit one of our offices in person.

Main Office Address:
3301 Gun Club Road
West Palm Beach, FL 33406
Attention: Ombudsman
(800) 432-2045 (Toll free in Florida)

Ombuds Telephone/Email:
Office (561) 682-6335
Cellular (561) 236-8513
Fax (561) 682-5390
On-line Form

Public Records Telephone/Email:
Office (561) 682-2729
Fax (561) 682-5215
On-line Form
E-mail PublicRecords@sfwmd.gov

In addition to agency headquarters in West Palm Beach, nine Regional Service Centers, including the Big Cypress Basin and six Field Stations are located throughout the region to address the needs of local citizens. Regional regulatory, outreach, operations and maintenance personnel staff these satellite offices. They work closely with local government and provide direct service to their respective communities. Oftentimes local staff members will be able to help you quickly.

Service Centers listed from north to south

Orlando Service Center
1707 Orlando Central Parkway
Orlando, FL 32809
(407) 858-6100

Okeechobee Service Center
205 North Parrott Avenue, Suite 201
Okeechobee, FL 34972
(863) 462-5260

Lower West Coast Service Center
2301 McGregor Boulevard
Fort Myers, FL 33901
(239) 338-2929

Big Cypress Basin
Poinciana Professional Park
2640 Golden Gate Parkway, Suite 205
Naples, FL 34105
(239) 263-7615

Martin/St. Lucie Service Center
780 SE Indian Street
Stuart, FL 34997
(772) 223-2600

Palm Beach County Service Center
3301 Gun Club Road, Building B-2
West Palm Beach, Florida 33406
(561) 682 - 2283

Broward Service Center
8211 West Broward Blvd; PH3
Plantation, FL 33324
954-713-3200

Miami-Dade Service Center
2121 SW 3rd Avenue
Miami, FL 33129
305-377-7274

Florida Keys Service Center
10 High Point Road, Suite A
Plantation Key, FL 33070
305-853-3219





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